Kavita heads the entire Customer Support function at Avenues Payments.
A Lean Six Sigma Black Belt & Digital Banking certified professional with an experience span of over 14 years including 10 years of experience in International Payments Processes and expertise in Digital Customer Service & Client management, with demonstrated ability in setting up new processes across various product lines.
Managed remittance services for Partner Banks – HDFC, Axis, Yes, Bank of Baroda, Dena, Indian Bank, IOB, KVB, ING Vysya, Bank of India, IDBI, Union Bank of India, Thamel, Muncha, Equity, Diamond Trust, Union Bank of Colombo
Managed remittance services for – Remit2India, Remitlite, Klinnk, Direcpay and client relation & business development for PayPal Withdrawal UAE
Her earlier stints have been in companies like TimesofMoney, Serco – Barclays UK Payments and Hiranandani Software & System.
Kavita began her career with Avenues Payments in 2018 and is responsible for the entire gamut of Customer Support and CXM. A competent service professional with an eye for detail, she has been responsible for streamlining of Customer Support function in the organization.
She is Bachelor in Physics & Computer Applications and holds a Management Diploma from NMIMS. Her passion lies in philanthropy, music, photography and performing arts.